Serving Edmonton & All of Alberta — Same-Day On-Site

IT Support That Goes Above & Beyond

We don't just fix problems — we prevent them. On-site deskside support, managed IT, and custom web development from a team that treats your business like our own.

★★★★★
5.0 rating from 47+ Alberta businesses
onsiteitalberta.ca/dashboard
Tickets Resolved
247
↑ 18% this month
Avg Response
47m
↑ Faster than SLA
Active Systems
Client Network — Edmonton HQHealthy
Microsoft 365 — All ServicesOnline
Website DeploymentIn Progress
Backup & RecoveryVerified
🛡️
Security
All Clear
On-Site
< 2 Hours
Uptime
99.9%
Trusted Technologies & Partnerships

Everything Your Business
Needs Under One Roof

From emergency repairs to digital transformation — we handle IT infrastructure and web presence so you can focus on growing your business.

Deskside IT Support

We come to you. Hardware troubleshooting, workstation builds, printer issues, software installs — resolved on-site, same day. No ticket queues, no waiting.

Get Same-Day Help →

Web Development

Custom business websites, landing pages, e-commerce, and full-stack web apps. Built with React, Next.js, or WordPress — optimized for speed, SEO, and conversions.

Start Your Project →

Cloud & M365 Setup

Full Microsoft 365 deployment — email, Teams, SharePoint, OneDrive. Azure cloud infrastructure, migrations, and ongoing admin. Set up right from day one.

Go Cloud →

Network & Security

Firewall deployment, VPN setup, Wi-Fi optimization, endpoint protection, and full security audits. We lock down your infrastructure so you sleep easy.

Secure Your Network →

AI & Automation

AI chatbots for your website, workflow automation with Power Automate and Zapier, CRM setup, and custom AI tools. Modernize your operations with smart tech.

Automate Now →

Managed IT Plans

Monthly retainer with proactive monitoring, patching, backups, remote + on-site helpdesk. Your entire IT department — without the overhead. Plans from $499/mo.

See Plans →

We Don't Do "Good Enough"

Most IT companies close the ticket and move on. We close the ticket, then check what else might break next week — and fix that too. That's the above and beyond standard.

01

Same-Day On-Site Response

Critical issue? We're at your door within 2 hours in the Edmonton metro. No waiting days for a tech — we treat downtime as an emergency because it is one.

02

We Fix the Root Cause, Not Just Symptoms

Your printer keeps jamming? We won't just unjam it and leave. We'll trace the driver conflict, fix the network config, and make sure it never happens again.

03

Plain English, Zero Jargon

We explain what happened, what we did, and what you should know — in words that make sense. No condescending tech-speak, just clear communication.

04

Proactive, Not Reactive

We monitor your systems, push updates before vulnerabilities hit, and flag issues before they become outages. You'll forget you even have IT problems.

05

One Vendor. IT + Web. Done.

Need a website AND your network fixed? We do both. No juggling three vendors and praying they coordinate. One team, one bill, zero headaches.

From Call to Resolution
in Four Steps

We keep it simple and transparent. No runaround, no hidden fees, no surprises.

1

Call or Book Online

Tell us what's going on — IT issue, new website, or full managed plan. Takes 5 minutes.

2

Free Assessment

We diagnose the problem or scope the project. You get a clear quote with no obligation.

3

We Get to Work

On-site or remote — we execute fast with regular updates. You always know what's happening.

4

Ongoing Care

We don't disappear. Maintenance, monitoring, and priority support keep you running smoothly.

Alberta Businesses Trust Us

Real results from real clients. Here's what they say about the On-Site IT experience.

★★★★★

"Our server went down on a Friday afternoon. Most IT companies would schedule for Monday. On-Site IT was at our door within an hour and had us fully operational by 5pm. That's above and beyond."

MR
Mark R.
Operations Manager, Edmonton
★★★★★

"We needed a website AND our office network rebuilt. Instead of hiring two companies, On-Site IT did both — on time and under budget. The website actually brings in leads now."

SP
Sarah P.
Owner, Consulting Firm
★★★★★

"We switched from a big MSP and saved 40% while getting better, faster, more personal service. They proactively catch issues before we even notice them. Best IT decision we've made."

JT
James T.
CFO, Manufacturing Co.

Frequently Asked Questions

Got questions? We've got straight answers. No jargon, no runaround.

How fast can you respond to an IT emergency?

We offer same-day on-site response for critical issues in the Edmonton area. Our average response time is under 2 hours during business hours, and we have 24/7 emergency support available for managed IT clients. Call us at (825) 343-7105 for urgent issues.

Do you offer monthly IT support plans?

Yes! We offer flexible month-to-month managed IT plans starting from $499/month. No long-term contracts required. Plans include proactive monitoring, patching, remote + on-site helpdesk, and regular on-site visits. We tailor each plan to your business size and needs.

What areas do you serve?

We serve businesses across Edmonton and the greater Alberta region including Sherwood Park, St. Albert, Spruce Grove, Leduc, Fort Saskatchewan, and surrounding communities. Remote support is available province-wide.

Do you build websites too?

Absolutely. We build custom business websites, landing pages, e-commerce stores, and full-stack web applications using modern technologies like React, Next.js, and WordPress. Every site is mobile-first, SEO-optimized, and designed to convert visitors into customers.

How much does a one-time service call cost?

We offer flat-rate pricing for most common services — no hourly surprises. A typical on-site deskside visit starts at $125. We always give you a quote before starting work, and there's never a charge for the initial assessment.

IT That Goes Above &
Beyond — Every Time

Book a free 15-minute discovery call. No commitment, no pressure — just honest advice on how we can help your business.

Let's Solve Your IT
Challenges Together

Whether it's a broken workstation, a new website, or a full IT overhaul — we're here and ready. Reach out and let's get started.

Service Area
Edmonton & Greater Alberta
Sherwood Park · St. Albert · Spruce Grove · Leduc
Hours
Mon – Fri: 8:00 AM – 6:00 PM MST
Emergency support available 24/7
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